Hard Services Training

Air-Conditioning Systems Services

Training covers installation, commissioning, preventive maintenance, troubleshooting, and optimizing energy consumption of air-conditioning systems. Participants learn how to ensure HVAC efficiency, maintain system longevity, and reduce downtime.

Building Fabric Civil & Carpentry Works

Focus on structural repairs and maintenance of building fabric including walls, floors, roofs, and carpentry elements. Training emphasizes finishing works, safety compliance, and sustainable material usage.

Renovations & Decorations

Training covers planning and execution of renovation projects, managing coordination with various stakeholders, and ensuring minimal disruption to daily operations while upgrading aesthetic and functional elements.

Building & Site Surveys

Participants learn to conduct thorough condition surveys of buildings and sites, identify defects or structural concerns, prepare detailed reports, and recommend corrective actions for safety and maintenance.

Plumbing & Water Treatment Plants

Comprehensive training on plumbing system maintenance, water supply management, operation of water treatment plants, chemical dosing, filtration systems, and ensuring compliance with water quality standards.

Drainage & Water Supply

Focus on the design, installation, and upkeep of drainage systems and water supply networks. Includes leak detection, sustainable water management, and compliance with environmental regulations.

Water Purification Systems

Covers operation and maintenance of water purification technologies such as filtration, UV, and reverse osmosis systems. Training ensures water quality monitoring and effective scheduling of maintenance tasks.

Fire Fighting & Prevention Systems

Training on fire detection technologies, alarm systems, sprinkler installations, fire pumps, prevention strategies, emergency protocols, and adherence to fire safety regulations.

Building Management Systems

Participants learn about integration and automation of facility systems such as HVAC, lighting, energy management, and security through Building Management Systems (BMS) to enhance efficiency and control.

Electrical Installations

Training includes electrical wiring, installation of switchgear and lighting systems, electrical safety practices, testing, commissioning, and maintenance to ensure compliance and reliability.

Sewerage

Focus on sewage collection, treatment, and disposal systems, pump maintenance, and environmental and health compliance related to wastewater management.

Soft Services Training

Cleaning

Training covers daily and periodic cleaning procedures, surface-specific cleaning techniques, use of cleaning chemicals safely, janitorial best practices, and hygiene standards to maintain a healthy facility environment.

Pest Control

Focus on identification of common pests, safe and effective control methods including chemical and biological treatments, pest prevention techniques, and compliance with health and safety regulations.

Waste Management

Participants learn waste segregation techniques, recycling processes, safe disposal methods, regulatory compliance, and strategies for promoting sustainable waste management practices.

Landscaping

Training includes grounds maintenance, planting, irrigation, seasonal care cycles, environmental impacts of landscaping, and maintaining walkways and outdoor spaces for aesthetic appeal and safety.

Risk Management Training

Safety & Security

Training on identifying facility hazards, implementing security protocols, managing access control, surveillance systems, workplace safety practices, and creating a culture of safety in the facility.

Insurance Management

Understanding types of insurance relevant to facilities, coverage requirements, claims management, risk transfer strategies, and ensuring compliance with legal and regulatory frameworks.

Disaster Management

Preparation for emergency scenarios such as fires, floods, and other disasters. Training includes developing evacuation plans, crisis communication, recovery strategies, and business continuity planning.

Facility Management Training

Sustainable Design

Training focuses on integrating sustainable building design principles, green technologies, energy efficiency measures, and environmental impact assessments into facility management.

MEP Design Review

Participants learn to review mechanical, electrical, and plumbing (MEP) designs to ensure compliance with standards, operational efficiency, and integration with facility operations.

Energy Efficiency

Covers strategies to monitor, optimize, and reduce energy consumption within facilities through audits, upgrades, and implementation of energy-saving technologies.

Service Charge Evaluation

Training on calculating, managing, and auditing service charges, ensuring transparent and fair cost allocation to tenants or departments.

Security (Access & Ingress)

Focus on managing access control systems, ingress and egress protocols, visitor management, and physical security measures to protect facilities.

Landscaped & Soft Services

Integration of landscaped area management with soft services for comprehensive outdoor environment upkeep, including coordination between teams.

Review Space Analysis & Occupant Efficiency

Training on analyzing space utilization, optimizing occupant density and comfort, and ensuring efficient use of facility space.

Fire & Life Safety Systems

Detailed study of fire prevention, detection, suppression systems, and occupant safety protocols.

Environmental Review (Noise, Light & Air Supply)

Evaluation of environmental factors affecting occupant comfort including noise levels, lighting quality, and air supply standards.

Finishes & Operational Implication Reviews

Assessment of building finishes and their impact on maintenance, operations, and occupant satisfaction.

Life Cycle Costing Analysis

Training on calculating total cost of ownership of facility assets to support budgeting and strategic planning.

SOPs & KPIs

Development and implementation of standard operating procedures and key performance indicators for facility operations.

Testing & Commissioning

Ensuring all systems are properly tested, commissioned, and validated before handover or operation.

Administrative Services Training

Reception

Training front desk staff on professional visitor handling, communication, and service excellence.

Front Office Management

Managing front office operations, workflow coordination, and communication protocols.

Parking Management

Planning and managing parking facilities for safety, efficiency, and access control.

Industrial Services

Coordinating utility services and operational support in industrial environments.

Utilities Services

Overseeing water, electricity, and other utility service management and vendor coordination.

Management Services

Supervising facility support services, service level agreements, and stakeholder reporting.

Space Planning & Fit-Out Management

Planning office layouts, managing tenant fit-outs, and coordinating relocations and infrastructure setup.

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